Delivery Matters

Standard Delivery (7 - 9 Working Days)
Our appointed logistics provider will contact you to arrange for delivery one working day, you may reschedule & request a timing when you are contacted.
You will receive a message/WhatsApp from either HS Express Ltd, Keizen Pte Ltd, Ninja Van or Singpost for your delivery once your lighting are ready.

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Early-Bird & Discount Promotions (2 - 3 Weeks)
You will receive a message/WhatsApp from either HS Express Ltd, Keizen Pte Ltd, Ninja Van or Singpost for your delivery once your lighting are ready.

Please ensure you do not select the standard delivery option if you applied the discount codes, if you wilfully do so despite the advisories, we will not entertain any requests for expedited deliveries.

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Self Pick Up?
As we are a fully-online lighting gallery, we will not be able to cater for self-collection due to the location of the warehouse we utilise.

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Tracking?
Tracking is currently only available on your back-end manually, we will strive to deliver all orders within the lead times mentioned below
Please contact us via WhatsApp, only if your order is delayed and has exceeded the lead times.

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Exceptions
For Packages, Customized requests & Orders with more than 10 QTYs. Default lead time of 2-3 weeks is required.
For Delivery to Army Camps, Sentosa and Remote Areas;
a standard fee of 65.00/Trip is applicable