Free Delivery!

How long does it take for my lights to arrive? 

It takes approximately 7-9 working days for your lights to arrive at your doorstep. But they usually arrive earlier if we are not having any major promotions, so fret not & order away! With early-bird promotion, delivery takes up to 2-3 weeks. Our logistics providers will contact you before delivery usually 1-2 days in advance. 

But, I really like your lights & would like to view them.

Our modus operandi, is to provide the most cost-effective solution to your home/business lighting needs. If you are really interested, go ahead & view them in the other lighting stores, get a quote and come to us, we'll be more than glad to match & go lower where we can do so. 

It will not be possible to physically view our items.

However, please do not hesitate to get in touch with us. Just let us know which LED Ceiling Light, Pendant Lights, or Wall Lamps that you may be interested in and we'd gladly try to provide additional actual photos from previous installations to you.

Can I Request to Extend My Cords? 

Anything that is hung by a cord can be extended, in general, we offer free extensions up till 4 metres of cord, thereafter it is chargeable at 15.00/metre run or part thereof. Contact us to let us know your choice of lighting and cord length required

Can I Request to Expedite My Shipping? 

There is currently no express shipping methods available due to the lack of options and sky-high prices. 

Are there any requirements for Free-delivery?

No, there isn’t and will not be any. All our Pendant Lights & LED Ceiling Lights & Wall Lamps are competitively priced to ensure quality & cost-savings. Even if you purchased a single piece of item, we will be glad to absorb all shipping costs have them delivered to your doorstep!

How long is the lead time for installation?

We will arrange for the installation within 2 working days once you’ve received your order with us <Please contact us via WhatsApp to let us know if you need installation>. Once your orders have arrived safely to you, please un-box & check the condition of the items before you install or request for us to install. The items, once installed, will not be eligible for any refunds/returns/exchanges.

Installation Matters

Installation is not included in all selling prices, kindly refrain from assuming it is so. Installation prices listed are as below & with ranges because the scope of work and requirements may be different for each customer. Please contact us if you need any assistance. Below is a guidance price list and subject to actual site conditions & actual products purchased along with the points mentioned below. 

Do you have a warranty on your lights?

Yes, there is! 6 months warranty on all LEDs sources & 1 year on lamp body. However, do note that they do not cover aesthetic damages & any of free bulbs provided to you. If it’s a blatant defect, get in touch with us and we will arrange necessary for you the soonest.

To facilitate any warranty claims, you will need to provide us with basic information and supported with video/photos. For example, a no connection light up can be shown via a test pen that no connection is available. For damages, please show us photos or videos of the affected parts etc before installation. 

Please check all items upon receiving and let us know if there are any issues. We will strictly not entertain requests for exchanges/returns/refunds after item has been installed.

Returns & Exchange?

We accept returns/exchanges only if product received is damaged/defective and prior to installation of product. All products once installed are deemed to be acceptable. 

Please check all items upon un-boxing and contact us with a video/photos of the damages prior to installation to initiate returns/exchanges. 

Please note that change-of-mind is not accepted due to operational reasons. 

Is there anywhere I may view your lighting products in person?

Unfortunately, In order to keep prices low, we have no intentions of opening up a storefront which will incur costs of up to $6,000 a month. These are costs that retailers pass on to consumers like you. They are not truly factory-direct prices if you think about it.. 

Price-Matching